"Arbitration being a creature of contract, the parties agree upon a process, and when [they do so] they're agreeing to have an arbitrator make a decision. Any type of outsourcing of a decision by an arbitrator puts the award in jeopardy.” hubs.la/Q04xv92M0
JAMS is the premier provider of alternative dispute resolution (ADR) services, handling more than 21,000 cases annually.